Orders & Payment
Browse the shop, add items to your cart and check out. All orders are placed through sarvacrafts.com only.
Get 10% off on orders above ₹1099 and 15% off on orders above ₹1999. The discount is applied automatically at checkout. If you have a coupon code, enter it in the coupon box on the cart or checkout page.
We accept UPI, credit/debit cards, net banking and supported wallets through our secure payment gateway.
Currently we accept prepaid orders only.
No. Please pay only through our official website. We never ask for payment via WhatsApp, direct transfer or third-party links, and any such request should be treated as fraudulent.
Shipping & Delivery
Yes, we ship across India. For remote pin codes our courier partners don’t cover, contact us and we’ll look at other options.
Yes, shipping is free on all orders above Rs. 499. For orders of Rs. 499 or less, a shipping fee of Rs. 80 applies.
Orders are dispatched within 2–4 working days. Delivery usually takes 5–8 working days, depending on your location.
You’ll get a confirmation email after ordering. Once your order ships, we’ll email the tracking link or AWB number so you can track it on the courier’s website.
Changes, Returns & Refunds
Only before the order has shipped. Email info@sarvacrafts.com or call +91 9910473927 as soon as possible.
Contact us right away. We’ll cancel the duplicate and refund it.
As most of our products are handcrafted and made to order in limited quantities, we currently do not accept returns or exchanges. Please check product descriptions, dimensions, and photos carefully before purchasing.
If your order arrives damaged or with a genuine manufacturing defect, please contact us within 24 hours of delivery:
Once we review and approve your claim, we’ll arrange either a replacement of the same item or store credit if a replacement isn’t available. A refund will only be issued if neither option is possible, and will be processed within 7–15 business days, depending on your bank.
Products & Care
Yes. Our jute bags and handicrafts are made from natural, reusable materials, many by skilled artisans.
Natural jute and handwork vary slightly from piece to piece, and screens show colour differently, so small variations are normal.
Spot-clean with a damp cloth and mild soap, and air-dry away from direct sunlight. Avoid soaking or machine-washing.
Yes, for gifting, events and businesses. Send your quantity and requirements to info@sarvacrafts.com for pricing and lead time.
Email: info@sarvacrafts.com | Phone: +91 9910473927
, Bharat Vihar, Meerut 250210
